FAQ & Policies

RV guests can arrive starting at 2 and must check out at noon.

Cabin guests can arrive starting at 3 and must check out by 11am.

• Notice: RV and Cabin cancellations can be made up to 14 days prior to your arrival date. No refunds or date changes are allowed within 14 days.
• Fee: For refunds, we charge $20 per reservation for bookings under $500, or 5% of the reservation amount for bookings greater than $500. No fee applies if you wish to cancel before 14 days and re-book for another date, as we allow a one-time date change for the original booking amount (or greater). We’d love to see you again!
• How: Guests must email info@lakeshoreshasta.com or call 530-238-2003 before 11am, 14 days before arrival. If you cancel within 14 days of your arrival, no refunds will be made. You may transfer your reservation to another person within 14 days by contacting us and placing a new credit card on file.
• Other Refund Policies: No refunds are given due to no-shows, early check-outs, or issues with nature (temperature extremes, rain, lake levels, adverse road conditions, and others). Refunds can only be processed to the original form of payment, which must be a debit/credit card. 

Absolutely. We're a perfect spot for groups, celebrations, and family reunions since everything is so close.

When booking online, fill out the "Requests?" field with the last name of who you want to be near, and we will place as close as possible given our layout and different options. You can also call 530-238-2003 to see how many spaces we currently have next to each other.

The RV sites come with hook-ups, a picnic table, and Wifi. Choose from Full or partial hook-ups, pull-thru or back-in, and your preferred location on the property. We also a dump station. RV guests can access the communal bathroom building, laundry machines, kids' play area, and the seasonal pool and restaurant. Learn more.

Cabins come with either a studio layout, 1  bedroom, or 2 bedrooms, and all the things neded for a comfortable stay. Learn more.

Our RV sites range in length from 26' to 52' feet, and width from to extra narrow (10') to super wide (33').  When you book online, please:

• Use the search filter for Length and the check box for Width to customize the results for your rig, and
• Use the "Requests?" field to request a certain minimum size

We will do our best to accommodate, or  contact you quickly if we can't. Thanks!

View our full list of amenities here. We've got lots to keep you comfortable.

 We love hosting your four-legged friends! To ensure a comfortable stay for everyone, we welcome up to two well-behaved dogs for a nightly fee of $20 per pet. We simply ask that you follow these house rules:

Good Neighbors: To keep the cabin peaceful, we ask that dogs be quiet, friendly, and kept on a leash. For their safety and comfort, please do not leave your pups unattended in the cabin.

Cozy Floors, Not Beds: We provide fresh linens for our human guests, so please keep pups off the beds. If our cleaning team finds excessive pet hair on the bedding, an extra cleaning fee of up to $100 may be applied.

Keep It Clean: Please help us keep our grounds beautiful by picking up and disposing of pet waste immediately.

Safety First: While we hope every stay is perfect, we do reserve the right to ask disruptive pets to find alternative accommodations without a refund. Please note that owners are responsible for any injury or damage caused by their dogs.

Accidents Happen: We understand mistakes occur! If any damage to linens or furnishings is found, we will share photos with you and apply charges for the necessary deep cleaning, repairs, or replacements.

Kindly do not arrive with visitors not staying overnight in your site/cabin, rice cookers, air mattresses or cots (for the cabins), amplified sound devices or music instruments, drones, noisy motorized toys or vehicles (e.g., small dirt bikes and scooters), or any noisy equipment that will disturb the enjoyment of other guests. 

Absolutely no smoking and no firearms allowed on Lakeshore Resort property.

Swimming: Our property is right on the lake, but there's a steep, inaccessible slope to the water. Not a problem! We have two calm inlets on either side of us (check the map) that are a 2-minute walk or drive.

Boat Launch: For trailered boats, you can use the public launches 5 minutes north (Antlers Public Campground) or 5 minutes south (Sugarloaf). For kayaks, canoes, and paddleboards, use the two calm inlets on either side of us, whre you can usually drive right down the lake to unload.

It's coming soon! 

Please call 530-238-2003 or email us to ask about specific locations and we'll do our best to make sure we get you th best site or cabin possible.

Lakeshore is located in an area of extreme fire risk. Past fires have caused serious damage and loss of life.

Wood fires are not allowed. Guests can rent our propane firepits during their stay.

Smoking is not allowed anywhere on the property.

We enforce quiet hours everywhere on the property from 10pm to 7am. We are not a destination for noisy groups or parties who cannot respect these hours.

Please contact us with any questions, as we’d love to have you come and relax with us! 

We are lucky to have a grocery store just 1 minute away.

We highly recommend our on-site resturant which is open from Memorial Day through October. Or, visit our friends at Basshole Brews just 1 minute down the road.

We offer Wifi at slower speeds that are better closer to our reception building.

Verizon and AT&T offer the strongest cell coverage. T-mobile has 1-2 bars

We do! They vary by season, day of week, and number of nights, but you can contact us to discover our latest promotions and discounts.